Welcome to Oliver Hikes. By accessing or using our website and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. General
Oliver Hikes is a retailer of outdoor and travel products. These Terms apply to all purchases made through our platform.
By placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.
2. Order and Payment
- Payment Method: We accept Cash on Delivery (COD) only. No online payments are processed at this time.
- Once an order is placed, you will receive confirmation via email or SMS (if applicable).
- Please ensure your shipping details are correct, as we are not responsible for delivery errors due to incorrect addresses.
3. Shipping and Delivery
- We aim to ship your order promptly. Delivery times may vary depending on your location.
- You agree to be available at the delivery address to receive the order and make the payment.
- In case of delivery failure due to your unavailability, re-delivery may not be guaranteed.
4. Returns and Refunds
- Since we operate on Cash on Delivery, all sales are considered final unless the product is defective or damaged upon arrival.
- If you receive a defective or incorrect item, please contact us within 3 days of receiving your order at [email protected].
- Products must be unused and in original condition for any return consideration.
5. Product Availability
- All products are subject to availability. We reserve the right to cancel any order if the item is out of stock.
- We may update or discontinue products at any time without notice.
6. Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the property of Oliver Hikes and may not be reproduced without permission.
7. Limitation of Liability
Oliver Hikes is not liable for any direct, indirect, or incidental damages resulting from the use or misuse of our products. Always use outdoor gear responsibly and in accordance with safety instructions.
8. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect and use your data.
9. Contact Us
For any questions or concerns, please reach out to us at:
📧 [email protected]
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of any changes.